We have a teamed up with a National Service provider for economies of scale and reliability. They count Tesco, Nestle, NHS amongst their clients, this is their words NOT ours:-
Quality Comes as Standard
We are passionate about developing innovation on Fix Time and First Time Fix as key measures to service
Response Time:
98.5% of calls responded to within 8 working hours
Fix Time:
93% of breakdowns repaired within 8 working hours
First Time Fix Rate:
95% of breakdowns repaired on the first engineer visit
Call Centre based in Head Office – 20 staff – interface with customers & engineers
For the open and closed data capture systems we have teamed up with 2 National suppliers who count the below as some of their clients as well as the USA Olympic team, Boots, McDonalds, Asda, Glaxo Smithkline.
We hope that the fact that the above companies feel happy to trust them with their business that this will give you reassurances that you need.